Sometimes you need a clean slate on your Apple Vision Pro. Whether you plan to sell it, fix a glitch, or just start fresh, knowing how to reset your device is key. It takes just a few steps to wipe all your data and return the headset to its factory settings.
To factory reset your Apple Vision Pro, go to Settings > General > Transfer or Reset Apple Vision Pro, then tap “Erase All Content and Settings.” Before you start this process, make sure to back up your data so you don’t lose important information. The reset will remove all apps, photos, and personal settings from your device.
After the reset finishes, your Vision Pro will restart and look just like it did when you first took it out of the box. This process helps fix many common problems and ensures your privacy if you’re giving the device to someone else.
What to Know Before You Reset
Factory resetting your Apple Vision Pro erases all user data, apps, and custom settings, restoring it to factory condition. It’s an essential step when troubleshooting major software issues, selling the device, or starting fresh. However, the process is irreversible, so be sure to:
- Back Up Your Data: Back up to iCloud or your Mac to avoid losing important files Apple Support.
- Sign Out of iCloud: Logging out of your Apple ID disables Activation Lock, which otherwise prevents new users from setting up the device Apple.
- Charge Before Resetting: Your Vision Pro should be charged or plugged into power during the reset.
How to Factory Reset Apple Vision Pro
To erase everything on the Vision Pro, follow these steps Apple Support – Vision Pro User Guide:
- Open Settings from the Home View.
- Tap General.
- Select Transfer or Reset Apple Vision Pro.
- Tap Erase All Content and Settings.
- Enter Passcode/Apple ID Password when prompted.
- Confirm the Reset and let the device complete the process.
The system will automatically restart and walk through the setup screen after the reset is finished.
What If You’re Locked Out?
If you forgot your passcode or are locked out of the device, you can use Apple Vision Pro’s recovery mode. However, a unique hardware tool called the Developer Strap may be required. This tool enables a USB-C connection to a Mac for recovery — currently available primarily through the Apple Developer Program.
Steps:
- Turn off Vision Pro.
- Attach Developer Strap to the right side of the headset.
- Connect to a Mac via USB-C.
- Open Finder (or iTunes on PC).
- Select Vision Pro and click Restore.
This will reinstall the latest visionOS and reset the device.
Reset Settings Without Erasing Content
If you’re looking to resolve minor glitches without wiping your data:
- Go to Settings > General.
- Tap Transfer or Reset Apple Vision Pro.
- Select Reset, then choose one of the following:
- Reset All Settings
- Reset Network Settings
- Reset Keyboard Dictionary
- Reset Home Screen Layout
These options reset specific parts of the system while keeping your files intact Apple Vision Pro Reset Options.
Troubleshooting Tips
- Frozen Device: Force restart by holding the top button + Digital Crown for several seconds.
- Charging Issues: Ensure the battery pack is correctly attached and plugged in.
- Still Having Problems? Contact Apple Support or visit an Apple Store for diagnostics.
Key Takeaways
- Always back up your data before resetting your Apple Vision Pro to avoid losing important information.
- The factory reset option is found in Settings under General > Transfer or Reset Apple Vision Pro.
- Your device will restart and return to its original state after the reset process completes.
Understanding Factory Reset
Factory resetting the Apple Vision Pro is straightforward—but only if you have full access and the right tools. With Apple leaning heavily into device security through things like Activation Lock and the Developer Strap requirement, it’s more important than ever to prepare before initiating a reset. Always back up your content and be aware that recovery access is restricted unless you’re a registered developer or working with Apple directly.
Factory resetting your Apple Vision Pro returns the device to its original state. This process wipes all personal data and settings, making it essential to understand when and how to use this feature properly.
What is a Factory Reset?
A factory reset on Apple Vision Pro completely erases all content and settings from your device. This process returns the device to its original factory settings, just like when it first came out of the box.
Think of it as giving your Vision Pro a clean slate. The reset removes all your personal information, apps, photos, videos, and custom settings.
Users typically perform a factory reset when:
- Selling or giving away their device
- Fixing serious software problems
- Experiencing persistent performance issues
- Setting up a fresh start with the system
Before resetting, always back up your data to avoid permanent loss of important information.
Differences Between Restart, Reset, and Restore
These three terms often cause confusion, but they represent different processes with varying impacts on your device.
Restart: Simply turns your Vision Pro off and on again. This keeps all your data and settings intact. It’s useful for minor glitches or when the device feels sluggish.
Reset: Can refer to resetting specific settings (like network settings) without affecting other data. This targets particular system areas rather than the entire device.
Restore/Factory Reset: The most comprehensive option that erases all content and settings. This process returns the Vision Pro to its factory state and requires setup as if it were new.
Users should choose wisely between these options based on their needs. A simple restart fixes minor issues, while a factory reset is a last resort for major problems.
Pre-Reset Preparations
Before resetting your Apple Vision Pro, you need to take several important steps to protect your data and ensure a smooth transition. These preparations will help prevent data loss and account issues.
Backup Your Data Using iCloud or iTunes
Backing up your Apple Vision Pro is the most critical step before any reset. You can use iCloud backup to store your data safely in the cloud.
To create an iCloud backup:
- Connect your device to Wi-Fi
- Open Settings
- Tap your name at the top
- Select iCloud
- Tap iCloud Backup
- Turn on iCloud Backup if it isn’t already
- Tap “Back Up Now“
For an iTunes backup using your Mac:
- Connect your Vision Pro to your Mac
- Open Finder (macOS Catalina or later) or iTunes (earlier versions)
- Select your device when it appears
- Click “Back Up Now”
Wait until the backup completes before proceeding. This ensures all your apps, settings, and data can be restored later.
Sign Out of Apple ID and iCloud Accounts
Signing out of your accounts is essential to prevent activation lock issues and protect your personal information. This step disconnects your device from your Apple ID.
To sign out:
- Open Settings on your Vision Pro
- Tap your name at the top of the screen
- Scroll down and tap “Sign Out”
- Enter your Apple ID password when prompted
- Choose what data to keep on the device (if you plan to restore it later)
- Tap “Sign Out” to confirm
This process signs you out of the App Store and other Apple services. It’s important to complete this step to prevent future activation problems.
Check for Latest macOS and Software Updates
Ensuring your Mac and Apple Vision Pro have the latest software helps the reset process go smoothly. Updated software fixes bugs that might interfere with data transfer.
For your Vision Pro:
- Open Settings
- Tap General
- Select Software Update
- Install any available updates
For your Mac (if using iTunes/Finder for backup):
- Click the Apple icon in the top-left corner
- Select “System Settings” or “System Preferences”
- Click “General” then “Software Update”
- Install available updates
Up-to-date software ensures compatibility between your devices. This is especially important if you plan to restore your backup to a reset Vision Pro.
Performing the Factory Reset
When you need to start fresh with your Apple Vision Pro, a factory reset removes all your personal data and settings. This process involves a few simple steps that can be done directly through the device settings.
Step-by-Step Guide to Entering Recovery Mode
For the Apple Vision Pro, you don’t actually need to enter a traditional recovery mode like on other Apple devices. Instead, the reset process is handled through the Settings app. To begin, open the Settings app on your Vision Pro by looking at the app and selecting it.
Navigate to the General section by selecting it from the menu. Within General, find and tap on the Transfer or Reset Apple Vision Pro option. This menu contains all the tools you need to reset your device.
Before proceeding with the reset, it’s important to back up any important data. Once you reset the device, all information will be permanently erased and cannot be recovered without a backup.
Erasing All Content and Settings
After accessing the reset menu, tap on the Erase All Content and Settings option. You will be prompted to enter your device passcode to confirm your identity and prevent unauthorized resets.
If you have an Apple ID password on the device, you may need to enter it to turn off Find My and remove the device from your account. This step is crucial as it disconnects the Vision Pro from your Apple ID.
The system will display a final warning before proceeding. After confirming, the Vision Pro will begin erasing all your personal content including:
- Apps and app data
- Settings and preferences
- Photos and videos
- Accounts and passwords
- Health and fitness data
The process may take several minutes to complete. Keep the device powered on and wait until the reset is finished.
Reinstalling visionOS
Unlike macOS devices, the Apple Vision Pro runs on visionOS, and the reinstallation happens automatically after the reset. Once the erasure process is complete, the device will restart and display the startup screen with the Apple logo.
The system will then guide you through the initial setup process, including language selection, region setting, and network connection. You’ll have the option to set up the device as new or restore from a backup if you created one.
During setup, you can choose whether to transfer your Apple ID information, enable location services, and set up eye tracking. Follow the on-screen instructions to complete each step of the setup process.
For those planning to sell or give away the device, it’s best to stop at the setup screen and let the new owner complete the process with their own information.
Post-Reset Steps
After resetting your Apple Vision Pro, you’ll need to set it up again and decide whether to start fresh or restore your previous data. The following steps will guide you through the process to get your device running again quickly.
Setting Up Your Apple Vision Pro as a New Device
When you turn on your Vision Pro after a reset, the setup screen will appear. Put on the headset and follow the on-screen instructions. You’ll need to:
- Select your language and region
- Connect to a Wi-Fi network
- Set up eye tracking and hand tracking
- Create a new passcode for security
Next, you’ll reach the Apple ID screen. Sign in with your Apple ID to access the App Store and other Apple services. If you don’t have an Apple ID, you can create one during setup.
Choose whether to enable location services and Siri. These settings can always be changed later in the Settings app. Then decide which apps to install on your device.
The final step involves scanning your face for Persona creation. This helps create your digital appearance for video calls and other interactions.
Restoring Data from Backup
If you backed up your Vision Pro before resetting, you can restore your data during setup. When prompted, select “Restore from Backup” instead of setting up as new.
You can choose to restore from an iCloud backup or from a computer backup. iCloud restores are simpler but require a strong internet connection. Select your most recent backup from the list.
The restore process will:
- Reinstall your apps
- Restore your settings
- Bring back your passwords (if saved in iCloud Keychain)
- Return your photos and documents
Some data might take time to download after the initial setup. Large apps and media will continue downloading in the background. You can check download progress in the App Store.
Remember to verify your important information is present after the restore completes. Double-check that your apps, documents, and settings have properly transferred to your Vision Pro.
Dealing With Potential Issues
Factory resetting your Apple Vision Pro can sometimes come with challenges. Understanding how to troubleshoot reset problems, recover passwords, and handle activation locks will make the process smoother.
Troubleshooting Common Factory Reset Problems
If your Apple Vision Pro isn’t responding during a reset, try a force restart. Press and hold both the left button and the crown until you see the power off slider. If that doesn’t work, disconnect the battery completely and reconnect it.
Sometimes the reset might get stuck at the Apple logo. In this case, wait at least 15 minutes. If it’s still frozen, try the reset process again.
Low battery can also cause reset failures. Make sure your device has at least 50% charge before starting. Connect the battery pack if needed.
If you encounter error messages, write them down and check Apple Support. Common error codes often have simple fixes like ensuring your Wi-Fi connection is stable.
Recovering Your Apple ID Password
Forgot your Apple ID password? Visit appleid.apple.com on another device. Click “Forgot Apple ID or password” and follow the prompts.
You can also reset your password through a trusted device. Go to Settings > Your Name > Password & Security > Change Password.
For security reasons, Apple may require verification through:
- Email authentication
- Security questions
- Two-factor authentication codes
- Account recovery (can take several days)
If these methods don’t work, contact Apple Support directly. Have your device serial number ready, which you can find on the original packaging or by checking inside the headband.
Bypassing Activation Lock
Activation Lock protects your Vision Pro if lost or stolen. If you’re selling your device, be sure to turn off Find My before resetting.
If you bought a used Vision Pro with Activation Lock, only the previous owner can remove it. Contact them and ask them to:
- Sign in to iCloud.com
- Go to Find My
- Select the Vision Pro
- Remove it from their account
Without the previous owner’s help, you’ll need proof of purchase to contact Apple Support. They may request:
- Original receipt
- Purchase date and location
- Device serial number
Remember that bypassing Activation Lock without proper authorization is impossible and may indicate a stolen device.
Additional Resources
If you need extra help with your Apple Vision Pro reset, there are several support options available. Apple provides both online and in-person assistance to solve any issues you might encounter.
Contacting Apple Support for Personal Assistance
Apple Support offers many ways to get help with Vision Pro reset problems. You can:
- Call Apple Support directly at 1-800-APL-CARE
- Chat with a support agent through the Apple Support app
- Send an email describing your issue
- Schedule a phone call at a time that works for you
These options are helpful when you face complex problems, like being stuck in a disabled state after too many wrong passcode attempts. Support agents can walk you through special reset procedures not covered in basic guides.
The wait time for phone support is typically under 10 minutes. For faster service, have your Apple ID and device serial number ready before calling.
Visiting the Nearest Apple Store
Apple Stores offer hands-on help with Vision Pro reset issues. Genius Bar technicians can:
- Perform advanced factory resets when standard methods fail
- Check for hardware problems affecting the reset process
- Help recover data if possible before wiping the device
- Set up your Vision Pro after resetting
Book an appointment through the Apple Store app or website to avoid waiting. Walk-ins are accepted but often result in longer wait times.
Some stores offer Vision Pro workshops that cover maintenance topics including reset procedures. These free sessions are great for new users who want to learn proper device care.
Frequently Asked Questions
Factory resetting your Apple Vision Pro can solve many issues and is necessary before selling your device. Here are answers to common questions about the reset process, recovery options, and troubleshooting steps.
What steps are required to restore the Apple Vision Pro to its original factory settings?
To factory reset your Apple Vision Pro, first back up your important data. Then open the Settings app on your device.
Go to General > Transfer or Reset Apple Vision Pro. Tap “Erase All Content and Settings.”
When prompted, enter your device passcode to confirm. The reset process will begin and your Vision Pro will restart with factory settings.
Is there a method to reset an Apple Vision Pro when the device passcode has been forgotten?
Yes, you can reset a locked Vision Pro. If you’re locked out due to a forgotten passcode, you’ll need to use recovery mode.
First, power off the Vision Pro by pressing and holding the left button and crown until you see the “slide to power off” option. Follow the onscreen instructions.
After powering off, you’ll need to connect to a computer with Apple Configurator to restore the device to factory settings.
How can one initiate recovery mode on an Apple Vision Pro?
To enter recovery mode on your Apple Vision Pro, start with the device powered off. Connect the battery pack.
Press and quickly release the top button, then press and hold the crown and side button together until the recovery mode screen appears.
Once in recovery mode, you can restore the device using a computer with the latest version of Apple Configurator.
What is the procedure for entering DFU mode on the Apple Vision Pro?
DFU (Device Firmware Update) mode is a deeper recovery state. Start with the Vision Pro turned off.
Connect the battery pack. Press the top button briefly, then simultaneously hold the crown and side button for 10 seconds.
Release only the top button while continuing to hold the other buttons for another 5 seconds. The screen will remain black when in DFU mode, indicating success.
How can an Apple Vision Pro be turned on if it is not responding?
If your Vision Pro is unresponsive, first check that the battery pack is properly connected and charged.
Press and hold the crown and side button simultaneously for 10-15 seconds, then release. This forces a restart without erasing your data.
If that doesn’t work, try connecting to a power source for at least 30 minutes before attempting to restart again.
What should be done if the Apple ID password for the Apple Vision Pro is unknown and a factory reset is needed?
If you’ve forgotten your Apple ID password, you’ll need to reset it before performing a factory reset. Visit appleid.apple.com on any device.
Click “Forgot Apple ID or password” and follow the steps to reset your password. You may need to answer security questions or use a recovery email.
After resetting your Apple ID password, you can sign out of iCloud and the App Store on your Vision Pro before proceeding with the factory reset.
