Upgrading to a new Apple device doesn’t mean your old one has to collect dust. Apple’s Trade In program offers a simple way to exchange your current device for credit toward a new purchase or an Apple Gift Card. Apple Trade In works by evaluating your eligible device (iPhone, iPad, Mac, Apple Watch, or even Android devices), giving you an estimated value, and applying that amount as credit when you buy something new or sending you a gift card if you’re not making a purchase right away.
The process is straightforward whether you choose to trade in online or at an Apple Store. For online trades, Apple partners with companies like Alchemy to handle the evaluation, data wiping, and reselling of devices. You’ll receive a shipping kit to send your device, and after inspection, the agreed credit is applied to your purchase or sent as a gift card. In-store trades offer immediate credit after a quick evaluation by an Apple specialist.
https://www.apple.com/shop/trade-in
Beyond the financial benefits, Apple Trade In supports environmental sustainability by extending device lifespans through resale or responsible recycling. Devices that can’t be refurbished are recycled for free, with Apple recovering valuable materials like gold, copper, and aluminum for use in new products. This program reduces electronic waste while helping customers offset the cost of new technology.
The Apple Trade-In Program allows customers to exchange their old Apple (and some non-Apple) devices for credit toward a new purchase or an Apple Gift Card. Here’s how it works:
1. Check Your Device’s Trade-In Value
- Visit Apple’s Trade-In website or go to an Apple Store.
- Enter your device details (model, condition, and serial number if needed).
- Apple will estimate the value based on condition and age.
2. Choose a Trade-In Method
You can trade in your device in two ways:
- Online: Apple provides a prepaid shipping label. Ship your device, and after inspection, Apple will issue credit or a gift card.
- In-Store: Bring your device to an Apple Store. If eligible, you receive instant credit toward a new purchase.
3. Apple Evaluates the Condition
- If your device is in good working condition, you’ll get the quoted value.
- If the device is damaged or doesn’t qualify for trade-in, Apple may offer a lower amount or free recycling.
4. Receive Your Credit or Gift Card
- If trading in online, Apple will process your device and send credit via email.
- If trading in at an Apple Store, you get instant credit for in-store purchases.
5. Use Your Trade-In Credit
- Apply credit toward a new iPhone, Mac, iPad, Apple Watch, or accessories.
- If you receive an Apple Gift Card, it can be used for future purchases.
Eligible Devices
- iPhones, iPads, MacBooks, Apple Watches, and even some Android phones.
- Older devices that don’t qualify for trade-in can still be recycled for free.
Notes
- Trade-in values change over time.
- Apple only offers store credit; no cash payouts.
- If your device isn’t eligible for trade-in, Apple will responsibly recycle it.
Key Takeaways
- Apple Trade In offers credit for eligible devices that can be applied to new purchases or received as an Apple Gift Card.
- The evaluation process includes checking device condition, wiping data, and determining value based on model, age, and functionality.
- Trading in devices supports sustainability through refurbishment for resale or responsible recycling of materials for new products.
Understanding the Apple Trade-In Program
Apple’s Trade-In program offers customers a straightforward way to exchange old devices for credit toward new purchases or receive an Apple Gift Card. The program also includes free recycling options for devices that don’t qualify for credit.
Overview of Apple Trade-In
The Apple Trade-In program lets customers exchange their eligible Apple devices for credit toward a new purchase or an Apple Gift Card. Customers can complete the trade-in process either online or in-person at an Apple Store.
For online trades, Apple partners with third-party companies to handle the evaluation. After receiving an initial estimate, customers ship their device using a prepaid shipping label. The partner company assesses the device’s condition and finalizes the trade-in value.
In-store trades offer immediate credit, with Apple specialists evaluating devices on the spot. This option provides instant gratification and eliminates waiting for evaluation.
Currently, Apple is offering bonus trade-in credit for eligible Mac trades when purchasing new Apple devices through April 2, 2025.
Eligibility and Accepted Devices
Apple accepts a wide range of products for trade-in, including:
- iPhones (various generations)
- iPads and iPad Pro models
- Mac computers (including MacBook Pro)
- Apple Watches
- Apple TV
Device condition significantly impacts trade-in value. Factors affecting valuation include:
- Functional status (working buttons, screen condition)
- Physical appearance (cracks, dents, water damage)
- Battery health
- Original accessories (in some cases)
Even devices ineligible for credit can be recycled through Apple’s free recycling program. This environmentally responsible option ensures proper disposal of electronic waste.
To check specific device eligibility, customers can visit Apple’s Trade In website and enter their device details for an instant estimate.
Benefits of Trading In
Trading in old Apple products offers several advantages. The most obvious benefit is the financial incentive – customers receive credit that reduces the cost of new purchases. This makes upgrading to newer technology more affordable.
The program also supports Apple’s environmental initiatives. By reusing functional devices and properly recycling others, Apple reduces electronic waste and conserves valuable resources.
The process is designed for convenience. Apple provides free shipping for online trade-ins and immediate credit for in-store exchanges. There’s no haggling or negotiating prices.
For those concerned about data privacy, Apple ensures all personal information is securely erased from traded devices. This gives customers peace of mind when trading in their old technology.
The trade-in program makes upgrading Apple products more accessible while supporting sustainable practices.
How the Trade-In Process Works
Trading in your Apple device follows a systematic process designed to evaluate your current device and provide credit toward a new purchase. Apple offers multiple trade-in paths depending on customer preference and device condition.
Starting the Trade-In Online
The Apple Trade In process typically begins on the official Apple Trade In website. Users need to select their device type and provide basic information about their current device, including model, storage capacity, and condition. Apple will ask specific questions about functionality and physical condition.
The website generates an estimated trade-in value based on the provided information. This initial quote is subject to verification once Apple or its partners physically inspect the device.
To proceed, customers must enter their serial number and complete contact information. Apple will then email detailed instructions for the next steps. For online purchases of new devices, customers can select the trade-in option during checkout, and the estimated value will be applied as an instant credit.
In-Store Trade-In Procedure
Customers preferring face-to-face transactions can visit any Apple Store for immediate trade-in evaluation. Bring the device, any accessories, and proof of ownership to the store. An Apple specialist will inspect your device on the spot.
The evaluation includes checking for:
- Physical damage (screen cracks, dents)
- Functionality of all buttons and features
- Battery health
- Activation lock status (must be disabled)
If the device meets trade-in requirements, the store offers credit immediately via gift card or applies it toward a new purchase. The entire in-store process typically takes 15-30 minutes depending on store traffic.
Customers should back up and erase all data from their devices before trading in. Apple Store specialists can assist with this process if needed.
Packaging and Shipping Instructions
For mail-in trade-ins, Apple provides a prepaid shipping label and detailed packing instructions. Customers should back up their data and reset the device to factory settings before shipping. Remove any SIM cards and disable Find My iPhone/iPad/Mac.
Apple recommends using the original packaging if available. Otherwise, wrap the device in protective material like bubble wrap. The prepaid shipping kit includes:
- Shipping label
- Detailed instructions
- Padded envelope or box (for smaller devices)
Most trade-in partners provide tracking information via email. The evaluation process typically takes 2-3 weeks from shipping to final credit issuance. If the assessed value differs from the initial quote, customers can accept the new offer or request the device be returned at no cost.
For added security, take photos of your device before shipping to document its condition.
Valuing Your Device
Understanding how Apple determines the value of your trade-in device helps you make informed decisions and get the best possible deal. Apple’s evaluation process considers multiple factors that affect what your device is worth.
Determining the Trade-In Value
Apple offers an easy way to check your device’s trade-in value through their website or in Apple Stores. The initial estimate is based on information you provide about your device’s condition. This estimate is not final until Apple physically inspects your device.
After you send in your device, Apple’s partners conduct a thorough inspection. If the condition matches what you reported, you’ll receive the full estimated value. If discrepancies are found, Apple will provide a revised value.
You can choose to accept or reject this revised offer. Accepting it means the transaction continues with any value difference charged or credited to your payment method. Rejecting it cancels the trade-in, and Apple returns your device.
Factors Affecting Trade-In Value
Several key elements influence how much Apple offers for your device. The model and age significantly impact value, with newer models like the iPhone 15 Pro and iPhone 14 Pro Max fetching higher prices than older models.
Device condition is perhaps the most critical factor. Devices in excellent condition with no damage receive maximum value. Scratches, dents, or cracked screens reduce the offer substantially.
Storage capacity affects pricing too. An iPhone 14 Pro with 512GB typically earns more than the same model with 128GB storage.
Functional issues impact value significantly. If features like Face ID, cameras, or buttons don’t work properly, expect a lower offer. Water damage typically results in minimal value or rejection.
Original accessories can also boost your trade-in value slightly.
Comparing Trade-In Values
Apple’s trade-in prices often differ from other marketplaces. While Apple offers convenience, third-party buyback services sometimes provide higher values. Comparing offers across multiple platforms helps secure the best deal.
Current trade-in values (as of February 2025) show the iPhone 14 Pro Max fetching up to $500, while the iPhone 13 Pro Max brings around $400. Mid-range models like the iPhone 13 Mini typically earn $250-300.
Budget models and older devices like the iPhone 11 range from $120-200 depending on condition and storage.
Quick Comparison of Trade-In Options:
- Apple Store: Convenient, immediate credit toward purchase
- Apple Online: Free shipping, value as gift card or purchase credit
- Carrier Trade-In: Often offers promotions but may require new contracts
- Third-Party Buyers: Can offer higher values but less convenient
Apple’s trade-in values generally remain stable for several months before adjusting with new product releases.
Receiving the Trade-In Credit
After Apple accepts your device for trade-in, you’ll receive credit that can be used toward new purchases. This credit comes in different forms depending on how you conducted your trade-in, and you have several options for using it.
Options for Receiving Credit
When trading in your Apple device, you can receive your trade-in value in several ways. If you trade in while purchasing a new device online or in-store, Apple applies the credit directly to your new purchase, reducing the price immediately.
For standalone trade-ins, Apple typically issues an Apple Gift Card equal to your device’s assessed value. This digital or physical gift card arrives after Apple’s trade-in partner evaluates your device.
Some trade-in programs offer cash options instead of store credit. While Apple’s official program focuses on gift cards and instant credit, third-party trade-in partners working with Apple might provide cash alternatives, though usually at lower values than Apple’s credit offers.
Apple occasionally runs special promotions offering extra trade-in credit. Currently, there’s a promotion running until April 2, 2025, providing bonus credit when trading in an eligible Mac and purchasing a new Apple device.
How to Use Your Apple Gift Card
Apple Gift Cards offer flexibility across the entire Apple ecosystem. You can use them to purchase new devices, accessories, apps, games, music, movies, TV shows, iCloud storage, and other Apple services.
The gift card works in physical Apple Stores, on Apple.com, and in the App Store. There’s no expiration date, so you can save your credit for future purchases.
To redeem your gift card online, enter the gift card code during checkout when prompted for payment. In physical stores, simply present your gift card to the Apple associate.
For digital services like App Store purchases or Apple Music subscriptions, add your gift card to your Apple ID balance. Go to Settings, tap your name, select “Payment & Shipping,” and add your gift card.
Your gift card balance is visible in your Apple ID account information and when making purchases. Unused balances remain on your account for future transactions.
Upgrading Your Apple Device
Apple offers convenient pathways to upgrade your device through trade-in options and special upgrade programs. These options can significantly reduce the cost of a new device while ensuring responsible disposal or reuse of your old one.
Utilizing Trade-In Towards an Upgrade
When upgrading to a new Apple device, trading in your old iPhone or other Apple product can provide substantial savings. The trade-in value is applied directly to the purchase price of the new device, effectively reducing its cost.
Apple evaluates devices based on their model, age, and condition. Higher-end, newer models in good condition naturally fetch better trade-in values.
The process is straightforward: customers can get an estimated value online or in-store before making a decision. After purchasing a new device with trade-in, customers send their old device to Apple or its partners for verification.
Once Apple confirms the device’s condition matches what was described, no further action is needed. If choosing monthly payments, the trade-in credit is automatically applied to reduce monthly installments on the new purchase.
iPhone Upgrade Program
The iPhone Upgrade Program offers a unique way to always have the latest iPhone model. This program combines the cost of the iPhone with AppleCare+ protection into one monthly payment.
After making 12 monthly payments, customers become eligible to upgrade to the newest iPhone model. The old iPhone must be returned in good condition when upgrading.
This program requires a valid credit check and qualifying wireless service from a major carrier. Some Apple Stores may have additional requirements for enrollment.
The iPhone Upgrade Program differs from standard trade-ins by offering a structured pathway to regular upgrades. It’s particularly beneficial for users who want the latest technology without paying the full price upfront.
Apple or its partners reserve the right to refuse or limit any trade-in transaction. Restrictions may apply based on device condition or other factors.
Sustainable Practices and Recycling
Apple’s commitment to sustainability is evident through its comprehensive recycling initiatives. The company’s Apple GiveBack program (now known as Apple Trade In) allows customers to trade in their used devices for gift cards or cash, redeemable online or in Apple stores.
This program serves a dual purpose: it gives customers value for their old devices while reducing electronic waste. When devices are returned, Apple either refurbishes them for resale or recycles them to recover valuable materials.
Apple has pioneered innovations in recycling technology to improve material recovery from electronics. One notable example is Taz, a groundbreaking machine that enhances the traditional electronics recycling process.
The company’s recycling efforts extend beyond just collecting old devices. Apple actively works to:
- Expand the use of recycled materials across its product line
- Encourage responsible disposal of electronic products
- Reduce environmental impact throughout its supply chain
- Support the creation of jobs in the local recycling industry
For customers, participating in Apple’s recycling program is simple and free. Devices can be traded in at Apple Stores or shipped using prepaid packaging provided by Apple.
Through April 2, 2025, Apple is offering extra trade-in credit when customers trade in eligible Mac computers and purchase new eligible Apple devices. This promotional offer encourages more customers to participate in the sustainable practice of recycling.
Apple’s sustainability initiatives represent an important step toward mitigating the environmental effects of electronic waste while promoting eco-friendly practices within the technology sector.
Alternative Trade-In Options
While Apple’s trade-in program offers convenience, several alternatives can provide better value for used devices. These options range from specialized trade-in services to direct sales platforms where consumers often receive higher compensation for their devices.
Third-Party Trade-In Services
Gazelle stands out as a popular alternative to Apple’s trade-in program. This service typically offers higher payouts, especially for iPhones and other Apple products. Users can get a quote online, ship their device for free, and receive payment via check, PayPal, or Amazon gift card.
Gazelle’s process is straightforward. Customers answer questions about their device’s condition, receive an offer, and then ship their device in a prepaid box. After inspection, payment is processed quickly.
Other reputable third-party services include ecoATM, which provides immediate cash for devices through kiosks located in shopping centers. BuyBackWorld and ItsWorthMore also offer competitive rates with similar trade-in processes.
Selling on Marketplaces
Direct selling through marketplaces often yields the highest returns but requires more effort. Swappa is a user-friendly platform specifically designed for technology, with lower fees than many competitors and a focus on fixed-price listings.
On Swappa, sellers create listings with photos and detailed descriptions. The platform verifies devices aren’t blacklisted before allowing sales. Buyers pay upfront, reducing seller risk.
eBay remains a powerful option with its massive user base. Sellers can choose between auction-style listings or Buy It Now options. While eBay charges higher fees (approximately 10-13% of the final sale), the potential buyer pool is unmatched.
Facebook Marketplace and Craigslist offer fee-free local selling options. These platforms are best for those comfortable with in-person transactions and negotiating prices directly with buyers.
Troubleshooting Common Issues
Apple’s trade-in program occasionally presents challenges that customers need to navigate. Understanding how to address valuation discrepancies and knowing when to contact support can help ensure a smoother trade-in experience.
Addressing Trade-In Discrepancies
Many users report receiving lower-than-expected valuations after sending their devices to Apple’s trade-in partners. This discrepancy often occurs because Apple outsources trade-in services to third-party companies that assess devices based on their own criteria.
If you receive a revised trade-in value that’s lower than the initial estimate, you have two options:
- Accept the revised value – The new amount will be credited to your purchase
- Decline the revised value – Your device will be returned to you at no cost
To minimize valuation surprises, take clear photos of your device before sending it. Document its condition thoroughly, including any scratches or dents. Remove all personal data and disable Find My iPhone/iPad/Mac.
Turn off FileVault on Mac devices before trade-in, as mentioned in Apple Support documentation. This step can prevent assessment complications that might lead to lower valuations.
Contacting Support for Trade-In Help
When facing trade-in issues, contacting the right support channel is crucial. Since Apple uses third-party partners for trade-ins, standard Apple Support may have limited ability to resolve certain problems.
For trade-in assistance, try these steps:
- Contact Apple Support directly through the Apple Support app, website, or by calling 1-800-MY-APPLE
- Ask for the trade-in department specifically when connected
- Have your trade-in reference number ready when contacting support
Apple Support can help track missing trade-in devices, explain valuation changes, and address shipping issues. However, they typically cannot override the third-party partner’s device assessment.
For persistent problems, request to speak with a senior advisor who may have more authority to resolve complex trade-in situations. Document all communication with support representatives, including names, dates, and case numbers for future reference.
Frequently Asked Questions
Apple’s Trade In program offers customers multiple ways to exchange their devices for credit or recycling. The process varies slightly depending on the device type and whether you choose to trade in online or at a physical Apple Store.
What is the process for trading in an iPhone at an Apple Store?
Trading in an iPhone at an Apple Store is straightforward. Customers should first back up their device and erase all personal data by signing out of iCloud and performing a factory reset.
Upon arriving at the store, an Apple specialist will examine the iPhone to assess its condition. They will check for physical damage, ensure the device powers on, and verify that all features function properly.
If approved, customers receive the trade-in value as an Apple Store Gift Card or as credit toward a new purchase. The entire process typically takes 15-30 minutes depending on store traffic.
How is the trade-in value calculated for Apple devices?
Apple determines trade-in values based on several key factors. The device model, storage capacity, and release date significantly impact the offered amount.
Physical condition plays a crucial role—devices with cracked screens, water damage, or non-functioning buttons receive lower valuations. Apple also considers if the device powers on normally and if all original components are present.
Market demand for specific models can affect trade-in values, which Apple updates regularly. Values typically decrease over time as newer models are released.
Can you trade in an Apple Watch and how does it work?
Yes, Apple Watches are eligible for the Apple Trade In program. The process begins either online or in-store with a condition assessment.
For online trade-ins, customers answer questions about their Apple Watch’s condition and receive an estimated value. They then ship the watch to Apple’s trade-in partner using a provided prepaid shipping label.
In-store trade-ins follow a similar evaluation process to iPhones. Apple specialists check the physical condition, functionality, and verify the device isn’t locked to an Apple ID before offering credit.
What are the steps to receive payment from Apple after a trade-in?
For in-store trade-ins, payment is immediate. Customers receive the trade-in value as an Apple Store Gift Card or as instant credit toward a new purchase.
Online trade-ins require shipping the device to Apple’s trade-in partner. After receiving the device, they perform a diagnostic test to verify its condition matches the customer’s description.
If approved, payment is issued via Apple Gift Card or credited to the original purchase method if the trade-in was part of a new device purchase. This typically occurs within 2-3 weeks of the trade-in partner receiving the device.
How long does it typically take to complete an in-store trade-in with Apple?
An in-store trade-in usually takes between 15-30 minutes. This timing depends on current store traffic and the device being traded in.
The evaluation process includes physical inspection, diagnostic testing, and verifying the device isn’t locked to an Apple ID. Customers should arrive with their device already backed up and reset to factory settings to save time.
During busy periods like new product launches or holidays, wait times may increase. Making an appointment with an Apple Specialist beforehand can help streamline the process.
What does Apple do with iPhones that are traded in?
Apple prioritizes refurbishment for traded-in iPhones that meet specific quality standards. These devices are professionally restored and sold as certified refurbished products with a one-year warranty.
Devices that cannot be refurbished are recycled through Apple’s recycling program. Apple employs specialized robots like Daisy and Dave that can disassemble iPhones to recover valuable materials like gold, copper, aluminum, and rare earth elements.
This approach supports Apple’s environmental goals by reducing electronic waste and minimizing the need for new raw materials. Apple reports that this process helps recover materials for use in new products while reducing mining demands.
